FAQ
1. Account Creation & Authentication
How do I sign up for betBTC?
To sign up for betBTC, visit the official website and click "Sign in" shown at the top right corner. Then click on Sign Up option and choose one of the supported authentication methods, such as Internet Identity, an ICP Wallet (NFID, Plug, Bitfinity), or a BTC Wallet (Xverse, Unisat, Wizz). Follow the on-screen prompts to complete your setup for the selected method. Once registered, you can access your profile settings to set up your username, display name, bio, and profile picture.
How do I sign in to betBTC?
If you already have an account, go to the betBTC website and click "Sign In." Select the same authentication method you used during sign-up (Internet Identity, ICP Wallet, or BTC Wallet) to access your account. Once signed in, you can explore markets, place bets, and view your activity on the platform. Remember to use the same method you originally registered with.
Can I sign in using my crypto wallet? Which wallets are supported?
Yes, betBTC supports crypto wallets for sign-in, including Internet Identity, Plug, Bitfinity, NFID for ICP wallets, and Xverse, Unisat, and Wizz for BTC wallets.
What should I do if I have trouble signing in?
If you're experiencing issues, ensure you're using the correct wallet and method. If issues persist, contact support through our Discord channel (discord.gg/betbtc).
2. Deposits & Withdrawals
How do I deposit funds into my betBTC account?
Go to the Wallet section and select "Deposit." Follow these steps to deposit funds from your chosen cryptocurrency wallet.
What currencies are supported for deposits?
Currently, betBTC supports BTC for deposits. Check the Wallet section to check more information.
Are there any deposit fees?
Deposit fees are determined by the underlying blockchain network (gas fees), not by betBTC itself.
How long does it take for my deposit to appear in my account?
Deposits typically take 30-40 minutes, with confirmation times averaging 6 blocks, up to a maximum of 1 hour.
3. Transfers
Can I transfer funds between different wallets on betBTC?
Yes, you can transfer funds between supported wallets within the platform. Go to the Transfer section in your Wallet for options.
Are there any fees for transferring funds on betBTC?
Transfer fees depend on network gas fees. Check the wallet details for specifics.
4. Withdrawals
How do I withdraw funds from my betBTC account?
Go to the Wallet section, select Withdraw, choose your external wallet, and confirm the transaction details. Follow the steps here to withdraw funds.
How long does a withdrawal take to process?
Withdrawals typically process within 30-60 minutes, depending on network type.
5. Bet Placement
How do I place a bet on a market?
To place a bet, choose a market, select the outcome you wish to bet on (e.g., Bet Yes or Bet No), enter the amount, and slide to confirm the bet.
Can I place bets on multiple markets at once?
Yes, you can place bets on as many markets as you like. Each market has a separate betting page where you can set your amount and confirm your bet.
How can I track my active bets?
Your active bets are automatically added to your Watchlist, allowing you to track each market's progress and see updates on outcomes.
What is the minimum amount required to place a bet?
The minimum bet amount is one token, as per platform policy.
6. Sell Position
Can I sell a portion of my position in a market?
Yes, you can sell a portion of your tokens in a market. The minimum sellable amount is 0.1 token. You may sell any amount above this threshold up to your maximum holding in that position.
Why can’t I sell half or a fraction of my tokens?
While you can sell portions of your holdings, the minimum amount is 0.1 token. Attempting to sell less than this amount will prevent the transaction from proceeding.
7. Resolution
How are market resolutions determined on betBTC?
Market resolutions are determined based on third-party data sources oracles i.e resolution links.
When will I know the outcome of my bet?
Outcomes are posted once the market event concludes and data verification is complete.
What happens if there’s a dispute with the market resolution?
Disputes are reviewed by betBTC, and official data sources are used to confirm final results.
8. Automatic Payouts
How are payouts distributed after market resolution?
Payouts are automatically processed and credited to your wallet after the market resolves.
Is there a waiting period for payouts?
Generally, payouts are instant post-resolution, but delays may occur during network congestion.
9. Reward Distribution
Can I view my earned rewards?
Yes, earned rewards can be viewed in the Rewards section of your Activity tab.
How does the referral program work on betBTC?
Share your referral link with friends. You earn rewards for each new user who signs up using your link and makes a deposit.
10. Betting Basics
What types of markets are available on betBTC?
betBTC offers markets across multiple categories, including 24-hour markets, sports, crypto, finance, and regional events.
Can I view details about each market before betting?
Yes, you can click on each market to see a detailed page with information on the outcomes, odds, and historical performance.
How does betBTC calculate odds and payouts?
Odds and payouts are calculated based on the current market pool and potential returns, which are displayed on each market's page.
11. Market Resolution & Outcomes
How are market outcomes determined?
Outcomes are verified through third-party oracles and official data sources.
How long does it take for a market to resolve after the event ends?
Markets generally resolve within hours after the event, depending on data availability.
What happens if there is an error in a market outcome?
Errors are reviewed, and the correct outcome is verified and applied.
What is the resolution link provided with each market?
The resolution link connects users to the official source or data used for market outcomes.
Do all markets have verifiable timeframes for outcomes?
Most markets have verifiable timeframes, but some may not; these will be labeled accordingly.
12. Account Settings & Profile
How do I update my profile information?
Go to "Settings" and select "Profile" to update your display name, profile picture, and bio.
Where can I view my referral link and invite friends?
Your referral link is available in your profile settings. Share it to invite others and earn rewards.
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